Refund policy

At Dyamic, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we’re here to help.

Returns

  1. Eligibility for Returns:

    • Products must be unused, unwashed, and in their original packaging with tags intact.
    • Returns must be initiated within 7 days of receiving the product.

  2. Non-Returnable Items:

    • Accessories such as belts, sunglasses, and perfumes.
    • Footwear showing visible signs of wear.
    • Discounted or final sale items.

  3. Process:

    • To initiate a return, email us at dyamichelp.in@gmail.com or call 89628 81156 with your order details.
    • Pack the item securely to avoid damage during transit.

  4. Shipping Costs:

    • Return shipping charges will be borne by the customer unless the product is defective or an incorrect item was delivered.

Refunds

  1. Refund Eligibility:

    • Once the returned product is received and inspected, we will notify you about the approval or rejection of your refund.
    • If approved, refunds will be processed within 5-7 business days to your original payment method.

  2. Partial Refunds:

    • Items returned with missing packaging or accessories may be eligible for a partial refund.

  3. Refund Exceptions:

    • No refunds will be issued for items damaged due to misuse.

Exchanges

  • Exchanges are subject to availability. For size or product exchanges, contact us at dyamichelp.in@gmail.com or 89628 81156.

Contact Us

For questions or assistance, reach out to: